In today’s newsletter:

1. 📖 OpenAI’s COO: Setting Realistic Expectations for AI in Business

2. 🤖 What’s the Best AI Tool to Use?

3. 🎤 One prompt you can use at work today

Read time: 3 minutes

1. OpenAI’s COO: Setting Realistic Expectations for AI in Business

Here’s an interesting take from an AI leader.

In a recent interview with CNBC, OpenAI's Chief Operating Officer, Brad Lightcap, advised caution in expecting rapid, transformative business changes from AI technology.

Despite the growing interest in generative AI for enterprise use, Lightcap interestingly said that AI is not a quick fix for complex business challenges.

One main reason is that the technology is still evolving.

There's a recognition that AI, in its current state, can't completely resolve significant business issues, as it remains in an experimental phase.

The adoption of AI in various sectors, like banking and journalism, has shown mixed results, highlighting the limitations and growing pains of integrating AI into business practices.

What does this mean for leaders?

For business leaders, this insight from OpenAI stresses the importance of tempered expectations when integrating AI into their operations.

Leaders should view AI as a tool that supplements rather than revolutionizes business processes in the short term.

2. What’s the Best AI Tool to Use?

Surprisingly, many haven’t really started using AI tools as much as one would expect. And the fact that multiple organizations continue to release new large language models, people quickly get overwhelmed with analysis paralysis.

So a natural question is, what’s the best AI tool to use if you were to start today?

The simple answer (which I agree with Ethan Mollick on) is ChatGPT, and specifically, the paid version (i.e., ChatGPT Plus) that gives you access to their GPT-4 model.

Unfortunately, if you’re not already a paid user of ChatGPT, it’ll be hard to get access today because of a temporary hold, but a workaround is to use Microsoft Bing (which is free).

Mollick gives a great analysis on why GPT-4 wins in his latest article, and here’s a chart that compares the different models.

3. One Prompt You Can Use at Work Today

Here’s a practical ChatGPT Prompt you can use at work:

For example,